Updated: 7th October 2015
We are Nattr Limited, company number 09168315 and our registered office is 39A Welbeck Street, London W1G 8DH. We are registered with the Information Commissioner’s Office under registration number ZA083143.
Our service is called “Nattr”.
Through Nattr, all messages will be shared anonymously with all other users of Nattr. You also have the option to share messages privately with contacts that you have stored and selected on your mobile device or to selected Facebook friends.
How do we protect your personal information?
We are serious about guarding the security of your personal information and take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you register.
What information do we collect about you?
We collect information about you when you register with us, submit comments, share messages, and provide feedback. If you sign up to Nattr using Facebook, it will give us access to see your Facebook profile and usage. We also collect information about your browsing activities on our services.
We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve Nattr and your experience, to see which areas and features of Nattr are popular and to count visits.
How will we use the information about you?
We use your information collected from our app to provide our services to you, manage your account, improve our services, conduct research and training, for quality assurance purposes, and to record details about the services you use, in order to meet our legal and regulatory obligations. We may also record our communications with you. Information collected may be used for training purposes.
Nattr will not share your personal information for marketing purposes with companies outside Nattr. However, we may share your information in the following ways:
- We provide your information to trusted partners who work with Nattr under confidentiality agreements as part of delivering Nattr’s core service. However, these companies do not have any independent right to share this information.
- We respond to legitimate requests by authorities with which we must legally comply, or to exercise our legal rights or defend against legal claims.
If you have put information on Nattr and someone else (a third party) has stored that information, then we cannot control how or when that gets used and will not be held responsible for it.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your web browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of Nattr.
Push Notifications and Alerts
With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
You can restrict Nattr’s collection of contact by changing your phone’s privacy settings. On iPhone, go to Settings > Privacy > Contacts and switch Nattr to “Off.”
Access to your Information and Correction
You can request a copy of the personal information that we hold about you by emailing firstname.lastname@example.org. We may ask you to pay an administration charge (which is capped by law) before we supply this information. We will comply with the timings to reply which are set out in data protection law.
Storage of Information
The information you provide to Nattr is encrypted and stored on Parse. All transmission sent over the wire is encrypted with TLS and all message data is linked by unique identifiers to users.
We may transfer your personal information to countries outside of the European Economic Area EEA (such as the US) either to parts of Nattr Ltd which are outside the UK or to carefully selected business partners that agree to “Safe Harbor” certification who help us provide the Nattr service. We do this for our data management and business purposes, and in particular, for outsourced data processing by organisations on our behalf. We take reasonable steps to ensure your information is adequately protected. If you do not agree to this procedure you should not use our services.
Depending on the servers we use, we may have to transfer your personal information outside of the European Economic Area (EEA) to use those services – but we will only work with companies we trust, in countries we trust and only for the purposes set out above.
We take reasonable measures to protect information about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction.
Analytics Services Provided by Others
Retention of Personal Information
How to contact us
By email: email@example.com.